Fairmont Makati

Fairmont Hotel Makati: Truly an exceptional stay! The staff greeted us with such warmth and professionalism from the moment we arrived. Our visit from August 23rd to 27th couldn’t have been better. Every interaction, from the front desk and concierge to housekeeping, was handled with professionalism and genuine care. The staff in each department went above and beyond to ensure we had a comfortable and enjoyable stay. For anyone looking for a hotel that ticks all the boxes—cleanliness, great service, and a friendly vibe—this is the place. Plus, the lobby smells incredible. It’s like stepping into a spa every time you walk in!

This is a deluxe hotel with five star services throughout from check-in, to pool service, to laundry to room cleaning. Elegant spacious rooms and bathrooms are a delight. The buffet breakfast at Spectrum is outstanding and very good value - in addition to all the international favourites and a range of Asian options, there is a wonderful choice of Filipino dishes and pastries which the staff are only to happy to guide you through. As one might expect, the fruit is wonderfully varied and of the highest quality. The location of the hotel adjacent to several malls and, in particular, Greenbelt means that there are a wide range of both stylish formal and casual dining options on the doorstep. I’d also recommend the Ayala Museum nearby for those with a few hours to spare and an interest in Filipino history and culture. The Salcedo Saturday market is a fun activity on a Saturday morning and an easy walk from the hotel. All the staff are delightful and eager to please : I’d particularly commend Alyssa at front desk and Jullian at the Concierge for really going the extra mile to make my stay smooth and enjoyable.

- spacious room - good breakfast - great service ( 1. tv remote was busted, called them and they changed it right away 2. iron was busted, called them and they changed it right away 3. husband's button flew, asked for a sewing kit and they right away provided 4. had my period unexpectedly, asked for sanitary pads in the middle of the night and they right away provided) I had so many issues during my stay, yet they delivered... I was impressed by the service... - good food at the lounge too

Everything about our stay was perfect. From the moment we arrived, to the second we left, we were made to feel welcome. The staff always greeted you with a smile and greeting, always. In particular, Geraldine on reception was wonderful. The breakfast was buffet style and catered for all nationalities. There was a rich variety of all foods and you could request additional items, like eggs, cooked to you own preference. The room was very well appointed and was serviced daily. The turn down service of an evening was particularly nice. We stayed in 823 and were most satisfied with the comfort, cleanliness and facilities.

The greeting of the staff was exceptional. I really enjoyed the property, the safety of the location. The dining options were also good.